Virginia's Sales & Service pathway develops expertise in transportation sales, customer service, vehicle sales, service operations, and customer relationship management—preparing students for careers selling and servicing transportation products.
Students study vehicle and transportation product knowledge, sales techniques, customer service, service operations, sales management, and customer relations. They practice sales and service through partnerships with dealerships and service centers.
Graduates work as vehicle sales representatives, service advisors, service managers, or customer service coordinators. Transportation dealerships and service centers employ sales and service professionals. Advanced students pursue automotive business and management programs.
Sales & Service at a Glance
4
Courses
8
Credentials
4
Career Paths
State Standards & Framework
Virginia's sales and service standards address transportation product knowledge, sales techniques, customer service, service operations, and sales management. Standards align with transportation industry practices.
Students demonstrate competency through sales and service simulations and customer service assessments. The state integrates customer service and sales skills.
Typical Course Sequence
| Course |
|---|
| Transportation Sales Fundamentals |
| Product Knowledge and Sales Techniques |
| Customer Service and Relations |
| Service Operations and Management |
Industry Certifications & Credentials
- ✓NOCTI Automotive Technology
- ✓NOCTI Automotive Collision and Body Repair
- ✓EPA 609 Certification
- ✓OSHA 10-Hour General Industry
- ✓Forklift Operator Certification
- ✓MSSC Certified Logistics Associate (CLA)
- ✓MSSC Certified Logistics Technician (CLT)
- ✓First Aid/CPR/AED
Career Opportunities
Salary data from U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2024). Growth projections from BLS Employment Projections (2023-2033). Cost-of-living adjustment uses BEA Regional Price Parities (2023). Entry-level salaries reflect the 25th percentile; experienced salaries reflect the median.
Sales Representative
Entry LevelSalary range: $48,210 - $104,390
Sales Manager
ExperiencedSalary range: $121,310 - $224,480
Service Manager
ExperiencedSalary range: $57,150 - $83,990
Work-Based Learning Opportunities
Students intern at automotive dealerships, service centers, and transportation businesses throughout Virginia.
Career & Technical Student Organization
Students in this pathway can participate in DECA, gaining leadership experience and competing in career-related events.
How Sage Helps Virginia CTE Programs
AI-Powered Curriculum
Generate standards-aligned lesson plans in minutes, not months
Virginia Standards Built In
Pre-loaded with Virginia's CTE standards and frameworks
Teacher Customization
Teachers personalize content while maintaining standards alignment
Ongoing Updates
Curriculum stays current as Virginia standards and industry needs evolve
Ready to Build Sales & Service Programs at Scale?
See how Sage can help you create standards-aligned curriculum for Sales & Service in Virginia.