Information TechnologyVirginia

Information Support & Services in Virginia

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Virginia's Information Support & Services pathway develops expertise in IT support, technical help desk, system administration, troubleshooting, and user support—preparing students for entry-level IT careers.

Students study computer systems, operating systems, networking basics, troubleshooting methodology, help desk practices, user support, and IT security fundamentals. They practice IT support through hands-on technology labs and help desk simulations.

Graduates work as IT support technicians, help desk specialists, system support staff, or IT technicians. Every organization requires IT support. Advanced students pursue IT and computer science programs.

Information Support & Services at a Glance

4

Courses

8

Credentials

4

Career Paths

State Standards & Framework

Virginia's information support standards address computer systems, networking, operating systems, troubleshooting, help desk practices, and IT security. Standards align with CompTIA A+ and IT industry practices.

Students demonstrate competency through troubleshooting projects and IT certifications. The state integrates CompTIA and vendor certifications.

View Virginia CTE Framework →

Typical Course Sequence

Course
IT Support Fundamentals
Computer Systems and Networking
Troubleshooting and Help Desk
IT Security and Systems Administration

View Virginia course standards →

Industry Certifications & Credentials

Career Opportunities

Salary data from U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2024). Growth projections from BLS Employment Projections (2023-2033). Cost-of-living adjustment uses BEA Regional Price Parities (2023). Entry-level salaries reflect the 25th percentile; experienced salaries reflect the median.

IT Support Technician

Entry Level
$48,940in Virginia
National: $47,580+3%

Salary range: $48,940 - $82,580

-7.8% growth6,500 openings/yr
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Help Desk Specialist

Entry Level
$48,940in Virginia
National: $47,580+3%

Salary range: $48,940 - $82,580

-7.8% growth6,500 openings/yr
Search jobs on Indeed →

Systems Support Specialist

Experienced
$85,800in Virginia
National: $81,270+6%

Salary range: $59,690 - $121,290

-3.9% growth26,000 openings/yr
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IT Manager

Experienced
$121,530in Virginia
National: $102,950+18%

Salary range: $77,790 - $174,120

+0.4% growth4,100 openings/yr
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Work-Based Learning Opportunities

Students intern at IT departments, technology companies, and IT service providers throughout Virginia.

Career & Technical Student Organization

Students in this pathway can participate in CompTIA, gaining leadership experience and competing in career-related events.

How Sage Helps Virginia CTE Programs

AI-Powered Curriculum

Generate standards-aligned lesson plans in minutes, not months

Virginia Standards Built In

Pre-loaded with Virginia's CTE standards and frameworks

Teacher Customization

Teachers personalize content while maintaining standards alignment

Ongoing Updates

Curriculum stays current as Virginia standards and industry needs evolve

Related Pathways in Virginia

Cybersecurity

Virginia's Cybersecurity pathway prepares students for high-demand careers in information security, network defense, and cyber operations. As home to significant federal cybersecurity operations, defense contractors, and technology companies, Virginia offers exceptional career opportunities for cybersecurity professionals. This specialized program provides comprehensive training in security fundamentals, ethical hacking, incident response, and defensive security operations. The pathway emphasizes hands-on technical skills using virtual labs, security tools, and realistic cyber scenarios. Students learn operating system security, network infrastructure protection, cryptography, security policies, threat intelligence, and incident response. Beginning Fall 2017, Virginia high school students can choose from four specialized cybersecurity pathways: Programming and Software Development, Health and Medical Sciences, STEM/Pre-Engineering Technology, and Network Systems—allowing students to combine cybersecurity with their career interests. Virginia's proximity to federal cybersecurity agencies, defense contractors in Northern Virginia, and growing tech sectors in Richmond and Virginia Beach creates substantial career opportunities. The pathway prepares students for immediate employment in security operations centers, continuation to cybersecurity degree programs at Virginia universities, or pursuit of advanced security certifications commanding premium compensation.

Information Technology

Information Technology

Virginia's Information Technology pathway prepares students for careers in IT support, network administration, systems management, cloud computing, and technology services. This comprehensive program provides foundational training in computer systems, networking, cybersecurity fundamentals, database management, and IT service delivery. As organizations throughout Virginia depend on reliable technology infrastructure—from government contractors in Northern Virginia to healthcare systems to manufacturing operations—skilled IT professionals are essential across all economic sectors. The pathway covers core IT competencies including computer hardware and operating systems, networking protocols and infrastructure, cloud services, virtualization, database fundamentals, and IT customer service. Students develop both technical troubleshooting skills and professional communication abilities essential for effective IT support roles. The curriculum integrates hands-on labs where students configure systems, diagnose problems, manage networks, and implement technology solutions mirroring real-world IT environments in Virginia organizations. Virginia's Information Technology programs prepare students for industry certifications demonstrating technical competence and enhancing employability. Strong partnerships with Virginia businesses, government contractors, and agencies provide work-based learning opportunities and employment pathways. Graduates are prepared for entry-level IT positions including help desk support, IT technician, junior network administrator, and cloud support roles. The pathway also provides foundation for advanced IT specializations and four-year information technology degree programs at Virginia universities.

Information Technology

Network Systems

Virginia's Network Systems pathway develops expertise in network design, installation, configuration, management, and security—preparing students for careers building and maintaining computer networks. Students study networking principles, network protocols, network design, system configuration, network management, cybersecurity, and troubleshooting. They configure networks and practice network administration through hands-on lab experiences. Graduates work as network administrators, network technicians, systems administrators, or network engineers. Every organization requires network professionals. Advanced students pursue networking and IT management programs.

Information Technology

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